How to structure your design orders

To help us deliver faster and more accurately:

• Submit one format per project (e.g., logo, infographic, gif). This helps keep the feedback process focused and organized, making it easier to track revisions, avoid confusion, and ensure high-quality results for each asset.
• If a design has multiple formats/sizes (e.g., banners for multiple platforms), group them in one order.
• If the project is large (e.g., branding kit), no need to split — we’ll divide and prioritize internally.

Be clear and detailed in your briefs. Include:

• Finalized copy and structure
• Style references
• Brand assets (logo, colors, fonts)
• Target audience and purpose

You can find more information here